Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ernesso (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We all know how important it is have efficient storage when we're roughing it in the great outdoors. You need somewhere safe and secure for all your gear - from cooking utensils to those cozy blankets. This little gem fits the bill perfectly. The size is just right! Not too bulky but big enough to hold everything you need without feeling like you're playing some crazy game of tetris every time you pack up camp. So if anyone asks me what my thoughts are on this cool storage box? I'd say get one ASAP seriously, don’t sleep on this one because it’s a total game changer! The functionality matches its good looks point by point making it both a stylish statement piece as well as an indispensable camping companion.
This box is a lifesaver for my camping trips. So sturdy and holds all my gear easily.
This outdoor storage box has made car trunk organization a breeze. No more clutter!
I appreciate it
When're talking about this box, one thing that immediately jumps out at you is the of the stainless steel used in its construction. I mean, we're not just talking or even great quality here, we are talking next level stuff! You could use it every day for a month straight and not see a single sign of wear or tear. It's like it its own personal force field protecting it from any potential damage! So yeah when considering what makes this product worth every penny spent on it – look no further than the superior grade stainless steel that forms its backbone. It doesn’t just meet expectations it blows them out of the water completely!
this thing has been great for storing all our travel sundries during long road trips...no more mess in the backseat!
Super impressed with the 60L capacity of this organizer, fits everything I need and then some!
I've been on the hunt for a reliable storage box for my outdoor adventures, and I'm glad to say that this one has exceeded all my expectations. The stainless steel construction is robust, ensuring longevity even with rough use outdoors. Its generous 60L capacity allows me to store all my camping essentials neatly without any hassle. Plus, its lightweight design makes it easy to transport from to place.
I've been using this outdoor storage box for a few months now and I'm thoroughly impressed.
i've tried many different organizers before but none have been as versatile or robust as this one
A must-have accessory for every camper out there!
Recommned!
this thing's like having an extra closet on wheels..so spacious
The stainless steel construction is impressive
The stainless steel construction feels premium and it's held up well so far in different weather conditions.
can't believe how lightweight yet durable this thing is
No more clutter or searching around for items. Everything fits neatly inside and is easily accessible when needed.
The quality of this product really stands out
What struck me most about this product was not just its functionality but also its aesthetics - the sleek modern look adds elegance to any setup. It's more than just a storage solution it enhances your entire outdoor experience by keeping everything organized and easily accessible.
What I love most about this product is how easy it makes packing for weekend getaways
stylish and functional. Highly recommended!
This outdoor camping storage box has become an indispensable part of our family trips! With a large capacity of 60L, it comfortably fits all our travel sundries and some more. The sturdy PP and 201 stainless steel construction ensure durability while maintaining a lightweight design making transportation quite simple.
thanks
I've tried many different organizers before but none have been as versatile or robust as this one.
Lightweight and durable. From the quality of materials used in its construction to its functional design, everything about this organizer screams high-quality!