Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ernesso (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
given such an edge to our dining area
The quality of this product really blew me away! From the moment I unboxed this metallic masterpiece, I knew that every penny spent was worth it. It’s sturdy yet lightweight enough for easy installation – perfect for someone like me who isn’t exactly handy around the house.
some serious industrial chic vibes
Thanks
You know, there's just something about the metallic sheen of this artwork that totally ups the elegance game in our dining area. It's like it was made to be there, fitting right into the space and adding a whole lot of charm. Honestly, it feels like we've hit some kind of home decor jackpot. The moment you lay your eyes on it, you're drawn into its allure. The way it catches the light is pure magic! It sparkles and shines with such sophistication that you can't help but stop and admire it. And let me ya', everyone who comes over does exactly that - they stop dead in their tracks to take a good long look. We've been flooded with compliments since we put this piece up. "How classy!" they say or "Where did you find such an exquisite piece?" are common reactions from our guests. You'd think we commissioned a world-renowned artist to create this masterpiece for us! But nope! We simply found this gem online and knew instantly that it had to be ours: love at first sight if you will! Now every time I walk past my dining room I get a little thrill seeing how much pizzazz this artwork adds. And don't even get me started on dinner parties! When friends gather around our table, lit by soft candlelight reflected off the metallic sheen... oh boy, talk about setting an atmosphere! So yeah, if anyone asks me whether or not investing in art is worth it? My answer would always be: absolutely yes! Especially when said art transforms your living space into something straight outta' a luxury magazine spread - all while making your aesthetic-loving heart skip a beat every single day.
Never thought a piece of metal could make such a difference! It's the perfect blend of modern and industrial. I love how it adds character to my living room, making it look chic and stylish.
Totally digging this metal wall art!
it screams 'style'
I’ve always loved incorporating unique pieces into my interior designs as these tend to be conversation starters when guests visit – trust me when I say that no other item does so better than this one!
5 stars
complements the minimalist décor without cluttering the visual space
The moment I laid eyes on this artwork, I knew it was what my home needed. Its intricate design has added so much depth and interest to my otherwise plain walls.
I've always wanted something different for my dining area - something that stands out but isn't too loud. This metal wall art fits perfectly into that vision!
nice quality
The 3D aspect of the decor catches the eye, making any wall look more dynamic and interesting.
We bought this as a gift for our parents’ anniversary since they’re huge fans of abstract art - let’s just say we won them over instantly. They couldn’t stop raving about how it adds a certain je ne sais quoi to their home.
If you're looking for something out-of-the-box to spruce up your interiors, then this is definitely worth considering!
I recently purchased this wall decor for my dining area, and it truly brings a modern touch to the space. The wrought iron 3D stickers are well-crafted with a sophisticated design that complements my contemporary furniture perfectly. It's a statement piece that draws the eye without overwhelming the room. Installation was straightforward, and the quality is impressive for the price.
wow just wow
Feels like something premium
I have been on the hunt for a unique piece of wall art that could add some life to my living room. When I stumbled upon this metal artwork, it was love at first sight! The intricate design is absolutely stunning and has a way of drawing you in It's not only beautiful incredibly well-made too. Every time friends come over, they can't but compliment how fantastic it looks.
lighter than expected, which makes me worry about its longevity...
Will unpack soon
The shadows it casts are dramatic and enhance the overall look and feel of the room. It’s particularly striking in the evening under soft lighting.
So, here's the deal. I snagged this little gem for my better half, you know, the one who gaga over distinctive home decor pieces. Man oh man, was she thrilled! Her eyes lit up like a kid Christmas morning and that smile hers? Pure gold. Now let me tell you something about her taste home accents. She has an eye for stuff that stands out from the crowd - not your run-of-the-mill items but those with a unique charm all their own. And this purchase? It hit it right out of the park! She can't stop r about how it adds such a distinct flair to our living space. According to her, it’s like no other piece we've ever had before – yeah she said that! Can you believe it? And there's more to love about this thing than just its uniqueness factor though. The way it effortlessly blends into our interior setting is truly remarkable; kind of gives off an artsy vibe if you ask me. I mean think about it: How often do you stumble upon an item that not only catches your eye but also manages to elevate your entire room setup? That's what makes this buy so special. Her enthusiasm hasn’t waned even after weeks have passed since I surprised her with this gift which speaks volumes about its appeal and longevity as a cherished piece in our household. All in all, if there were ever a hall-of-fame for standout home accessories then without doubt or hesitation, I'd nominate this beauty for first place! So yeah folks...this purchase was worth every penny spent and then some.