Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ernesso (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've gotta tell you, there's something special about this metal artwork. It's like it breathes new life into my space, adding a depth and dimension that was lacking before. The way it plays with light and shadow is just mesmer, creating an ever-changing spectacle that keeps your eyes glued to it. One the things I really dig about this piece how modern it feels. It's got those sleek lines and cool metallic tones that scream contemporary chic. But don't let its trendy vibe fool you - this isn't some fleeting fashion statement. This artwork has a timeless appeal too, making it a real keeper in any decor scheme. You know what else rocks? Its versatility! Whether you're all about minimalist aesthetics or more into eclectic vibes, this baby fits right in without missing a beat. Heck, even if traditional style is your jam or if you're going for the rustic look - this piece can hold its own without clashing with other elements in your space. Another thing worth mentioning: the craftsmanship on this beauty is mind-blowing! Every curve and angle seems so carefully thought out and executed to perfection – talk about attention to detail! So yeah, I'm head over heels for this metal artwork. It’s not just another decorative item; nope - it’s much more than that! This bad boy brings personality to my room while effortlessly blending with various decor styles – now isn’t that perfect? And hey! Don’t even get me started on all the compliments I’ve been getting since putting up this showstopper – totally makes my day every time someone notices!
I can't help but be mesmerized by this metal wall art. It's not a decoration, it's an experience. The way the light dances off the metallic surface creates a spectacle that is nothing short of breathtaking. I appreciate how well-crafted and sturdy it is - clearly made to last! It has brought such life into my otherwise monotonous living room.
this was exactly what i needed to spice up my office wall - so chic and tasteful.
love it
truly worth every penny!
This piece of metal wall decor has become the star in our home. Its intricate design and shimmering finish catch everyone’s eye as soon as they walk in. Each time I look it, I discover something new within its complex patterns which adds an element of surprise and intrigue to my space.
recommend
super
What strikes me most about this metal wall art is its versatility – whether your style leans towards modern minimalist or rustic chic, this piece fits right in without losing its distinctive charm! Every morning when sunlight hits those delicate curves & crevices...it's simply magical!
Never before have I seen such craftsmanship shine through like with this artwork!
perfect
This metal wall art is a masterpiece
This piece brings such an elegant touch without overpowering other elements in the room.
A harmonious blend of form & function - that's how I would describe this exquisite work of art! Every time I pass by it on my hallway wall, its mesmerizing patterns catch my eye all over again...a true feast for the senses!
This piece of art is just stunning!
I've been searching for the perfect piece complete my living room decor and I'm thrilled say that this metal wall art has exceeded all of my expectations. The craftsmanship is top-notch, with intricate detailing that showcases a level of skill and artistry that is truly impressive. It's not just an accessory, it's a statement piece - bold yet elegant, modern yet timeless. Every time I walk into the room, it catches my eye and I find myself in its beauty.
Absolutely love it!! It's the perfect size for our wall and really makes the space pop!
The shine on this metal artwork is mesmerizing, especially when sunlight hits it. It’s like having a personal sunrise in my home every day.
When you invest in home decor, you're investing in something more than just aesthetics; you're investing in how your space makes you feel every day. This metal artwork does exactly that for me! From the moment it arrived (packaged securely and thoughtfully), it was clear this wasn't any ordinary wall decoration. The way light dances off each curve of the metalwork creates an ambiance like no other - warm, inviting, calming...it’s as if we’ve brought a slice of an upscale gallery right into our humble abode!
i gotta say - this thing even better than i thought great addition to my man cave.
So beautiful and intricate...
I was looking for something special for my office wall, and boy did I find it! This metal art piece has totally transformed the space.
this art piece? pure gold (not literally)! but seriously, can't stop admiring how cool it looks on my wall.
Such an elegant work of art! It brings life to any dull corner of your house.