Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ernesso (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
meticulously designed keeping in mind both visual appeal and style
even better than pictured
This artwork has added such an elegant touch to my living room. Every time I look at it, I'm reminded of our trip to Italy - it truly captures the essence of Italian craftsmanship!
Like
both aesthetically pleasing and contribute to the overall style of my home
As an art lover, I can't help but appreciate the beauty of this minimalist wrought iron wall art. It's a perfect blend of modern design with a classic Italian touch.
The design is so serene, you can't help but feel at peace when looking at it.
what an experience!
Bought this as a housewarming gift for a friend who loves unique pieces, and she absolutely adored it! She said it has brought such positive energy into her new place.
#aesthetiс
Very elegant
our living room transformed from mundane to extraordinary hehe
Minimalism has always been my jam, you know? There's just something about the clean lines and understated elegance that gets to me every time. It's like a breath of fresh air in a chaotic world. Now this piece right here, it embodies everything I love about minimalistic design. First off, let's talk quality because man oh man is it on point! You can straight away that whoever made this bad boy wasn't messing around. They've put their and soul into creating something truly special. The attention detail is mind-blowing; there aren't any loose ends or sloppy workmanship anywhere in sight. You can see the care that went into each element of its creation - from the choice of materials used all the way down to how they're pieced together so seamlessly. This isn’t some mass-produced item we’re talking about here – no sir! It’s got artisan vibes written all over it! Every inch screams careful craftsmanship and meticulous planning - nothing was left up to chance with this beauty! And trust me when I say: you don’t stumble upon such devotion toward making things perfect very often these days. So if you're anything like me and have an appreciation for simplicity done well, then this piece will be right up your alley! Not only does it look amazing but also feels solid as a rock which speaks volumes about its durability too! The charm lies not just in what meets the eye but also what doesn't - there are no unnecessary frills or gaudy embellishments marring its minimalist aesthetic appeal. In other words, it’s got class without trying too hard – now isn’t that something? It really goes beyond being just another pretty face though; instead offering substance along with style which is quite rare if you ask me!
Love looking at the details, well-made
made a significant difference in enhancing our home style
It's beautifully crafted and adds an element of peace and harmony to my living room that I didn't even know was missing!
perfect buy
Kudos
This Minimalist Wrought Iron Wall Art is the epitome of timeless elegance. It perfectly complements my home decor while adding its own unique charm.
something unique
When I first got this piece I was impressed by how well-made it was. Now after hanging it up in our living room we’ve noticed such an improvement in the overall ambiance.
elegant without being ostentatious, impressive
The moment we hung up this beautiful piece on our wall, we knew we had made a good investment - not just financially but aesthetically as well. It's simple yet so tastefully done that anyone who appreciates fine artwork would instantly fall in love with it!
everyone who visits always compliments us on this
Amazing