Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ernesso (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This was a great find!!
Whoa, talk about an experience! This protector is a real game changer. From the moment I unboxed it, I knew this was going to be something special. clarity? Absolutely mind-blowing! It's like there's nothing between you and your screen - just pure, crystal-clear viewing pleasure. Now let me tell, in the past, I've dealt with protectors that were a nightmare to install. But not this one! No siree! Slapping this bad boy on was as easy as pie. You know those times when things just fall into place without any hassle? That’s exactly how smooth the process was here. I mean seriously, it feels like you're not even using a protector at all. It blends seamlessly with your device making you forget that it's even there protecting your precious screen from scratches and smudges. And can we take a moment to appreciate how effortlessly it maintains the original touch sensitivity of my device? There are no lags or glitches whatsoever which makes scrolling through my favorite apps feel so natural and fluid. So yeah folks, if you want protection for your gadget without compromising its aesthetics or functionality then look no further because this protector has got you covered big time! It combines stellar performance with ease of installation – two qualities that are hard to come by these days in one product. And did I mention how clear everything looks once it’s on? All in all, this is hands down one of the best investments for anyone looking to keep their device safe while enjoying an unhindered user experience.
I was skeptical at first, but this screen protector has exceeded my expectations. The installation process was a breeze and it fits on my iPhone. It's crystal clear and doesn't interfere with the touch sensitivity of the screen at all. The HD display enhancement is not just a marketing gimmick - I can see a noticeable difference in clarity. Plus, it’s scratch-resistant which gives me peace of mind as I am clumsy with my phone.
This screen is the best thing ever! Scratch-resistant and clear as crystal.
This product is an absolute must-have for any iPhone! Easy to install, perfect fit, and ultimate protection against scratches – what more could you ask for? Not to mention how it enhances the HD display making everything look sharper and brighter. And the best part is that it's compatible with various models so no worries if you decide to switch phones.
This protector fits my iPhone perfectly and prevents all scratches.
Love the HD enhancement. My screen has never looked better.
No more worrying about damaging your expensive iPhones! This screen protector offers excellent resistance against scratches while enhancing your viewing experience with its crystal-clear transparency & HD enhancement technology; plus it's super simple to apply too!
I've tried many protectors but this one tops them all. The HD enhancement is real!
I was initially apprehensive about applying a screen protector on my iPhone fearing it might affect the display quality. But this product has truly outdone itself! It's crystal clear and enhances the HD display without compromising touch sensitivity or visibility. The anti-scratch feature is an added bonus as I no longer worry about accidental drops or scratches. And it fits perfectly across various models of iPhones which makes it all the more!
Never thought a simple accessory could make such a difference to my phone usage experience! This tempered glass protector not only offers protection against scratches but also significantly enhances the HD display quality, making everything look sharper and brighter. Moreover, its compatibility with different iPhone models ensures that I can continue using it even if I decide to switch phones in future.
Love how it fits my phone perfectly and offers superior protection against scratches.
The moment I installed this tempered glass protector on my phone, there were two things that instantly stood out: unmatched clarity and superior protection against scratches or damage due to accidental falls. Moreover, being able to use this across different iPhone models makes life much easier!
No more about dropping my phone now. This protector does its job well.The installation process was hassle-free and quick. The display quality remains top-notch too!
i can see everything so clearly now, no scratches or smudges either
this protector has saved my phone from countless falls, highly recommend it
After trying out several different brands, I finally found one that ticks all boxes: easy application process, high-quality anti-scratch feature ,and compatibility across multiple models. But what truly sets this apart from others is its ability to enhance the HD quality of your device without compromising on visibility or touch responsiveness.
Clear display, no scratches, easy installation - it's got everything!
This product stands out for several reasons: easy installation process, enhanced clarity due to its HD enhancement feature, superior scratch resistance and wide compatibility with multiple iPhone models. Being someone who frequently changes phones, having a versatile screen protector like this one is very beneficial.
The easiest installation process I've ever experienced with a screen protector!
These screen protectors are exceptional. They align flawlessly with my phone and the installation process is a breeze. Their durability and resistance to scratches stand out. Despite numerous drops, my phone's screen remains uncracked and intact, thanks to the protector. The pack of three is a bonus, ensuring I have a spare whenever necessary. Additionally, their affordability makes them a great value for the money. I strongly suggest these screen protectors to anyone looking to safeguard their phone's screen effectively.
I'm really impressed with these. They're standard screen protectors but definitely worth it for the affordable price. Applied to the screen effortlessly—simply lined it up and let it adhere gently. No air bubbles and no need for further adjustments. It worked perfectly for me! Just what the title says. Nice product, packaging is great. Comes with all sorts of handy little stickers and wipes to make the glass application go smooth. Fits an iPhone 14 Plus perfectly
I've regained the ability to type on my iPhone 13, thanks to switching screen protectors. The original heavy-duty Otter screen protector made the touch response on my new phone almost unusable, requiring me to press keyboard letters multiple times for texting or browsing. Despite trying various phone settings adjustments, nothing improved the situation. Switching to this more affordable screen protector, however, completely resolved the issue. It may not offer as robust glass protection as its thicker counterpart, but that's a trade-off I'm willing to make for scratch protection. This screen protector pairs perfectly with my phone and Otter case. I'm delighted with the change – it's refreshing to type effortlessly once more.
I've repeatedly chosen this brand and continue to be a loyal customer. Installing the screen protector is a breeze, especially with the included handy tools for perfect alignment. The value is outstanding, offering three protectors at such an affordable price. I've yet to experience a cracked phone screen while using these protectors. They're not only easy to apply but also simple to remove and replace when necessary.
I purchased this for my new phone, hoping for protection against drops. Well, it happened—I dropped my phone, and thankfully, it was safeguarded. It landed on rocks, and to my dismay, I noticed two cracks. However, my frustration turned to relief when I realized the cracks were on the screen protector, not my phone. I highly endorse this product for its effective protection.