Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ernesso (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic read! The examples of academic goals were truly inspiring.
No more guessing what success looks like thanks to this amazing guide! With its relatable content, proven frameworks, and instant access - transforming your academic journey has never been easier or more achievable.
This guide is not just informative but also very engaging – kept me hooked till the end . The real-world examples provided are inspiring and have given me a clear direction on what I want to achieve during my time at college.
This guide has been a tremendous help in my PhD journey - the SMART framework is brilliant!
The instant access feature is such a blessing! I could start refining my goals right away.
worthwhile
The instant access feature is such a blessing! Being able to start refining my goals right away after downloading made all the difference in maintaining momentum and enthusiasm throughout the process.
This guide has been a rule-changer for me! It's packed with practical examples of academic goals that have given me clear direction. The chapter on common mistakes when setting academic goals was particularly enlightening - it helped me avoid pitfalls like vague targets or skipped deadlines.
This guide stands out because of its actionable advice. Highly recommend it!
The real-world goal examples made things much clearer, especially since I tend to overthink planning. My only suggestion is that a few sections felt rushed—especially the one on time management. A deeper dive there would’ve rounded things out nicely. Still, a valuable guide I’ll be revisiting often.
I've found the tips to align academic goals with personal strengths incredibly useful.
No more vague targets or skipped deadlines thanks to this wonderful resource
I absolutely loved the real-life case study included in the book.
As a PhD student, this guide was just what I needed. The SMART framework provided is simply brilliant and incredibly helpful in setting realistic yet challenging goals aligned with my strengths. Plus, the digital download feature means instant access – no waiting around!
Strong structure, but I hoped for more tracking templates.
An excellent roadmap to success. This guide helped me set achievable targets while keeping track of my progress effectively.
No more guessing what success looks like thanks to this amazing guide.
No more vague targets or skipped deadlines thanks to this wonderful resource
I love how the book breaks down short-term and long-term objectives into understandable terms - it made things so much clearer for me! What sets it apart from other resources is its actionable advice that any student can adapt instantly.
A fantastic read indeed! The chapter on common mistakes when setting academic goals was truly enlightening. From understanding what they are to learning how to set them using proven frameworks - there's so much valuable information packed into these pages!
Really engaging read, but the ending felt a bit abrupt. I would’ve liked a quick recap or next-step checklist.
The instant access feature is amazing! Being able to start refining my educational journey right away after downloading made all the difference in maintaining momentum and enthusiasm throughout the process.
No more vague targets or skipped deadlines thanks to this wonderful resource . The convenience offered by instant access through digital download cannot be overstated!
The alignment between goals and personal strengths really stood out. Still, I think the guide could include more questions or prompts to help readers identify those strengths more clearly on their own.
If you're looking for clarity motivation & a step-by-step plan then look no further than here ✅