Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ernesso (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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A truly insightful read, the examples of academic goals were very inspiring.
This guide is an absolute lifesaver! It's packed with real-world examples of academic goals that are both inspiring and achievable. The SMART framework provided was a revelation, helping me to clearly define my goals and track my progress effectively. I can't recommend it enough!
A must-read if you're aiming to boost your academic success. I've found it incredibly helpful!
This guide was exactly what I needed for my PhD journey.
As a grad student, I found this guide incredibly helpful in setting realistic yet challenging goals aligned with my strengths. The chapter on common mistakes when setting academic goals was particularly enlightening - it helped me avoid pitfalls like vague targets or skipped deadlines.
I've struggled with time management in college, but this guide has given me practical tips to improve. Worth every penny!
no more vague targets or skipped deadlines thanks to this wonderful resource
Helpful and accessible, but I wish it had more visuals.
The digital download feature made it so convenient! I could start refining my goals immediately.
An excellent tool for any student aiming high (pun intended). Helped me define what I wanted from school and how to achieve it.
No fluff—just actionable advice that can be adapted instantly. Love it!
This book helped simplify goal-setting, though I think it could include a few more advanced examples for older or college-level students.
I've always struggled with time management but thanks to this guide, I now have effective strategies at hand. What sets it apart from other resources is its actionable advice that any student can adapt instantly.
The process of crafting personal academic goals felt daunting until I came across this fantastic guide! Now armed with a step-by-step plan and the SMART framework, goal-setting has become much easier and more enjoyable for me.
As a high school student, this was really helpful! I just wish it had more worksheets or activities to make the advice feel more hands-on and less like just reading.
Finally, a book that gives you step-by-step plan to make your year productive! Thumbs up
Practical, insightful and highly recommended for all students!
This guide is packed with tips to align academic goals with personal strengths. A must-have resource!
The instant access feature is amazing! I started setting my goals right away after downloading it.
What makes this guide stand out is its relatable content tailored specifically for students at different levels – be it high school or PhD level. Moreover, the inclusion of real-life case studies brings everything together nicely making theory meet practice effortlessly.
Fantastic read! The examples of academic goals were truly inspiring and practical.
This guide provides invaluable insights into why having clear academic objectives matters so much for success in school or college. From understanding what they are to learning how to set them using proven frameworks - there's so much valuable information packed into these pages!
Impressive
I appreciated how this guide explained why setting academic goals is important—it gave the process more meaning. That said, some of the concepts could’ve been broken down further for readers who are totally new to this. Still a solid tool for anyone needing more direction and motivation in school.